Web3 founders often ask, "Why are users leaving before they even get started?" The answer isn’t buried in analytics or hidden behind complicated funnels. It’s right in front of us: your onboarding is too confusing.
We’ve tested dozens of decentralized products, and the same issues show up over and over:
The first screen is overwhelming
Users don’t understand what to do next
Wallet connection feels like a cliff edge
Jargon everywhere (staking, gas, bridging... you get the idea)
The hard truth? Most people don’t care that your product is on the blockchain. They care if it works. If it feels good. If it makes sense.
Think like a user, not like a founder
You know your product inside out. But new users don’t. They’ve never bridged tokens or signed a transaction. They don’t want to read a whitepaper to get started.
So here’s a rule that helps: If your grandma can’t figure it out in 30 seconds, it’s not ready.
That’s not a joke. It’s a powerful mental model that forces you to simplify, clarify, and remove friction.
At Mylo Labs, we’ve seen this across projects of all types: DeFi dashboards, NFT platforms, wallets, staking tools. And the pattern is always the same: great tech held back by poor onboarding.
What actually works
Friendly walkthroughs that show, not just tell
Clear language, not crypto-speak
One obvious next step (not five)
Designing for one core action first
Sign-in flows that build confidence, not confusion
Think of your onboarding like a first date. If it feels awkward, complicated, or risky — there won’t be a second one.
How we help
We design onboarding experiences that speak human, not protocol. Whether it's guiding first-time users through wallet setup or making complex steps feel smooth, our goal is always the same: make it intuitive.
We blend product psychology with clean interaction design to reduce drop-off, boost engagement, and make your product feel instantly usable — even to non-crypto natives.
Final thought
If your onboarding is confusing, users will leave — no matter how powerful your protocol is.
But if you make the experience smooth, clear, and a little delightful, they’ll stay.
That’s where good product design changes everything.
Want help fixing your Web3 onboarding? Partner with us for your next big move.
