Make Errors Understandable
Make Errors Understandable: Why Clarity Is UX Alpha in Web3
Technical errors break trust. Human language builds it.
In the world of Web3, product design isn't just about functionality, it's about confidence. Every interaction either earns or loses trust.
Think about it:
"Error 0x6821"
A user sees this and panics. They're confused, frustrated, and unsure what just happened. The result? They close the tab, DM support, or worse, abandon your app entirely.
Now flip the script:
"You need more ETH to finish this transaction."
Add a friendly button "Fund" and the problem suddenly feels solvable. Human. Reassuring.
At Mylo Labs, we believe every touchpoint in your dApp is a chance to either push users away or pull them in. And clarity is one of the most underused levers.
The Problem: Machine Speak
Web3 is still deep in its technical adolescence. From Metamask popups to on-chain errors, users are constantly bombarded with jargon. While devs may understand codes like 0x1234, your average user doesn’t and shouldn’t have to.
Yet many dApps still return raw contract errors, leaving users to Google their way out. That’s not a scalable experience. That’s friction.
The Fix: Translate Complexity Into Clarity
Good error UX isn’t just nice to have, it’s core to product success. Here's what we recommend:
Catch & Translate: Intercept technical errors and translate them into plain, actionable language.
→ Instead ofexecution reverted, say: “This token can’t be traded right now.”Add Next Steps: Don’t just say what’s wrong, show the way forward.
→ “You don’t have enough gas. [Add ETH]”Design for Emotion: Remember, errors aren’t just logical, they’re emotional. Keep tone calm, helpful, and human.
→ Avoid “critical failure” and go for: “Oops, looks like something went wrong.”
The Result: Confidence, Not Confusion
Great error handling reduces support tickets, boosts conversion, and keeps your users in flow.
More importantly? It makes your product feel better. More professional. More trustworthy. More human.
And in Web3, where complexity is everywhere, simplicity is a superpower.
